Samsung RF261BEAESR Owners Manual: Article Plan (12/11/2025)
This comprehensive guide details the RF261BEAESR refrigerator, covering installation, operation, maintenance, and troubleshooting.
It references available manuals from Samsung’s support website, dated 2012 and 2019.
The RF261BEAESR is a 25.6 cu.ft French Door refrigerator featuring Twin Cooling Plus technology. This manual provides essential information for safe and effective use.
Model Overview and Key Features
The Samsung RF261BEAESR is a premium French Door refrigerator designed for optimal food preservation and convenience. Boasting a generous 25.6 cubic foot capacity, it offers ample space for families. A standout feature is Twin Cooling Plus™ technology, which maintains ideal humidity levels in both the refrigerator and freezer compartments, preventing food spoilage and freezer burn.
This model includes adjustable shelves and drawers for flexible storage options. The external ice and water dispenser provides filtered water and ice on demand. Available documentation, including the DA99-04014A manual (EN, FR, ES versions), details operation. Later models, like the RF260BEAESG, share similar features, as outlined in the DA68-02601B manual. Expect efficient cooling and a sleek, modern design.
Target Audience for this Manual
This manual is specifically designed for owners of the Samsung RF261BEAESR French Door refrigerator, and those with closely related models like the RF260BEAESG. It caters to individuals with varying levels of technical expertise, from first-time refrigerator owners to those familiar with advanced features like Twin Cooling Plus™.
The content aims to be accessible to both English and French/Spanish speakers, referencing manuals available in those languages (DA99-04014A, DA68-02601B). It’s intended for anyone responsible for installing, operating, maintaining, or troubleshooting the appliance. We assume a basic understanding of household appliance safety, but provide detailed precautions. This guide supports users in maximizing their refrigerator’s lifespan and performance.
Where to Find Additional Support Resources
For comprehensive support beyond this manual, Samsung provides extensive online resources. Visit the Samsung Support website (referenced via download URLs like https://org.downloadcenter.samsung.com) to access downloadable manuals (DA99-04014A_EN_FR_ES-0.3.pdf, DA68-02601B_14_USA_USER_MANUAL_ENG-FREN-SPA_RF260_RF261.pdf) and FAQs.
You can also find model-specific information by entering “RF261BEAESR” or “RF260BEAESG” into the search bar. Samsung’s customer support team is available via phone or online chat for personalized assistance. These resources cover troubleshooting, warranty claims, and parts ordering. Remember to have your model and serial number readily available when contacting support for efficient service.

Safety Precautions
Prioritize safety during installation and operation. Refer to the refrigerator’s documentation (code: RF261BEAESR/A) for crucial precautions regarding electrical connections and disposal.
Important Safety Instructions
Read all instructions before using the RF261BEAESR refrigerator. Grounding is essential for electrical safety; never alter the power cord or plug. Avoid using extension cords.
Disconnect power before cleaning or servicing. Do not store flammable materials near the appliance.
Proper ventilation is crucial; ensure sufficient space around the refrigerator for air circulation.
Do not attempt to repair the refrigerator yourself; contact qualified service personnel.
Keep the refrigerator away from heat sources and direct sunlight.
Adhere to all local electrical codes. This appliance is intended for household use only.
Failure to follow these instructions could result in injury or property damage, as outlined in the refrigerator’s documentation (RF261BEAESR/A).
Electrical Safety Guidelines
The Samsung RF261BEAESR requires a dedicated, grounded 115V/60Hz electrical outlet. Do not share the outlet with other appliances.
Ensure the voltage matches the refrigerator’s specifications. Never use a damaged power cord; replace it immediately.
Avoid using extension cords or adapters, as they can overheat and pose a fire hazard.
If an extension cord is absolutely necessary, use a heavy-duty cord rated for the refrigerator’s amperage.
Always disconnect the refrigerator from the power supply before cleaning or performing any maintenance.
Do not operate the refrigerator with wet hands.
Refer to the model’s documentation (RF261BEAESR/A) for specific electrical requirements and safety precautions. Improper grounding can lead to shock hazards.
Proper Disposal of the Refrigerator
When disposing of your Samsung RF261BEAESR refrigerator, do not simply abandon it as illegal dumping harms the environment.
Refrigerators contain refrigerants and foam insulation that require special handling.
Contact your local waste management authority or a certified appliance recycling center to arrange for proper disposal.
Many areas offer appliance recycling programs or collection events.
Removing the doors and latching them shut prevents accidental entrapment, especially for children.
Ensure all refrigerants are safely recovered by qualified technicians, adhering to environmental regulations.
Refer to local guidelines for specific disposal requirements related to the RF261BEAESR model (RF261BEAESR/A) and its components.

Installation Guide
Proper installation ensures optimal performance of your RF261BEAESR refrigerator. This involves unpacking, verifying space and electrical requirements, and carefully leveling the unit.
Unpacking and Inspection
Carefully unpack your new Samsung RF261BEAESR refrigerator, taking note of all packaging materials. Inspect the appliance thoroughly for any visible signs of shipping damage, such as dents, scratches, or broken components.
Before proceeding, verify that all included accessories are present. These typically include shelves, drawers, ice trays, and the water filter (if applicable).
Retain the packaging materials until you are completely satisfied with the refrigerator’s condition.
If any damage is detected, immediately contact Samsung customer support and the delivery carrier to file a claim; Do not attempt to operate a damaged appliance.
Location Requirements (Space & Electrical)
Proper placement is crucial for optimal performance of your RF261BEAESR refrigerator. Ensure sufficient space around the unit for adequate ventilation – at least 2 inches on the sides and top, and 1 inch at the rear.
Avoid locating the refrigerator near heat sources like stoves or direct sunlight, as this can impact cooling efficiency.
Regarding electrical requirements, the RF261BEAESR needs a dedicated, grounded 115V/60Hz electrical outlet.
Do not use extension cords or adapters. Confirm the outlet is easily accessible for servicing. A circuit breaker dedicated to the refrigerator is highly recommended.
Leveling the Refrigerator
Achieving a level installation is vital for proper door sealing and optimal performance of your Samsung RF261BEAESR. Use a level to check both side-to-side and front-to-back alignment.
Adjust the leveling feet, typically located at the bottom corners of the refrigerator, by rotating them clockwise to raise the unit and counterclockwise to lower it.
Ensure the doors close automatically and seal tightly against the refrigerator frame. If the doors don’t seal, adjust the feet until a proper seal is achieved.
An uneven refrigerator can cause excessive noise and vibration, so precise leveling is essential for quiet operation and longevity.

Understanding Your Refrigerator’s Components
The RF261BEAESR features a French Door design with Twin Cooling Plus. Explore exterior controls, interior shelves, drawers, and the ice/water dispenser system.
Exterior Features (Doors, Controls, Dispenser)
The Samsung RF261BEAESR boasts sleek French doors providing easy access to frequently used items. These doors are designed for a modern kitchen aesthetic and efficient organization. The exterior control panel, conveniently located, allows for precise temperature adjustments and feature activation.
A prominent feature is the integrated ice and water dispenser, offering chilled water and various ice types. This dispenser is designed for convenience, eliminating the need to open the refrigerator frequently. Understanding the dispenser’s operation, including filter access, is crucial for optimal performance. The exterior surfaces are designed for easy cleaning, maintaining a pristine appearance.
Interior Features (Shelves, Drawers, Twin Cooling System)
The RF261BEAESR’s interior is designed for maximum food preservation and organization. Adjustable shelves offer flexible storage solutions, accommodating items of various sizes. Deep drawers provide dedicated space for produce, meats, and dairy, maintaining optimal humidity levels.
A key feature is the Twin Cooling Plus system, which independently controls the temperature and humidity in the refrigerator and freezer compartments. This technology minimizes odor transfer and keeps food fresher for longer. The system’s efficient operation contributes to energy savings and extended food lifespan. Understanding the benefits of Twin Cooling is essential for maximizing the refrigerator’s capabilities.
Ice and Water Dispenser Operation
The RF261BEAESR features a convenient through-the-door ice and water dispenser. To dispense water, firmly press a glass against the dispenser paddle. For ice, select either cubed or crushed ice using the designated control. Ensure the water supply is connected and the ice maker is turned on for proper operation.
Regularly check the water filter to maintain water quality and dispenser performance. A clogged filter can reduce water flow and affect ice production. The dispenser also includes a child lock feature, preventing accidental activation. Familiarize yourself with these controls for safe and efficient use of the dispenser.

Using the Control Panel
The RF261BEAESR’s control panel allows temperature adjustments and access to special functions like the ice maker and vacation mode, ensuring optimal performance.
Control Panel Overview and Buttons
The Samsung RF261BEAESR’s control panel is intuitively designed for ease of use. It features illuminated buttons for precise temperature control of both the refrigerator and freezer compartments. Dedicated buttons activate features like the ice maker (on/off) and door alarm silencing.
A ‘Power Freeze’ function rapidly lowers the freezer temperature, ideal for preserving newly frozen items. The ‘Power Cool’ button quickly chills the refrigerator section; Digital displays clearly show the set temperatures for both zones.
Additional buttons may include options for energy-saving modes or diagnostic functions. Refer to the official Samsung documentation (DA99-04014A_EN_FR_ES-0.3.pdf or DA68-02601B_14_USA_USER_MANUAL_ENG-FREN-SPA_RF260_RF261.pdf) for a detailed button layout and specific function descriptions.
Setting the Temperature Controls
Adjusting the refrigerator and freezer temperatures on the RF261BEAESR is straightforward. Use the ‘Fridge Temp’ and ‘Freezer Temp’ buttons on the control panel to increase or decrease the set points; Each press typically adjusts the temperature by one degree Fahrenheit.
Recommended settings are 37°F (3°C) for the refrigerator and 0°F (-18°C) for the freezer, but these can be customized based on your needs. Allow 24 hours for the temperature to stabilize after any adjustments.
The digital display will show the current set temperature. Consult the user manual (DA99-04014A_EN_FR_ES-0.3.pdf or DA68-02601B_14_USA_USER_MANUAL_ENG-FREN-SPA_RF260_RF261.pdf) for detailed guidance and optimal temperature ranges to ensure food preservation and energy efficiency.
Utilizing Special Functions (Ice Maker, Vacation Mode)
The RF261BEAESR offers convenient features like an ice maker and Vacation Mode. To activate or deactivate the ice maker, press the ‘Ice Maker’ button on the control panel; allow 24 hours for initial ice production. Ensure the water supply is connected for proper operation.
Vacation Mode is ideal for extended absences. Activating this function raises the refrigerator temperature slightly while maintaining freezer temperatures, conserving energy.
Refer to the official Samsung manuals (DA99-04014A or DA68-02601B) for specific instructions on accessing and utilizing these functions. These resources provide detailed steps and troubleshooting tips, ensuring optimal performance and energy savings during your absence or daily use.

Maintaining Your Refrigerator
Regular cleaning, water filter, and air filter (if equipped) replacements are crucial for optimal performance of your RF261BEAESR, as detailed in Samsung’s guides.
Cleaning Instructions (Interior & Exterior)
To maintain a hygienic and efficient RF261BEAESR refrigerator, regular cleaning is essential. Begin by disconnecting the power. For the interior, remove all shelves and drawers, washing them with warm, soapy water. Avoid abrasive cleaners, which can damage surfaces. Wipe down the interior walls with a baking soda solution (4 tablespoons baking soda to 1 quart of water) to neutralize odors.
The exterior requires gentle care. Use a mild detergent and warm water to clean the doors and sides. Stainless steel surfaces benefit from stainless steel cleaners. Avoid spraying water directly onto the control panel; instead, dampen a soft cloth. Regularly wipe up spills immediately to prevent staining and buildup. Ensure all surfaces are thoroughly dried after cleaning.
Replacing the Water Filter
Maintaining optimal water quality requires periodic filter replacement in your RF261BEAESR refrigerator. Samsung recommends replacing the filter every six months, or sooner if water flow diminishes. Locate the filter, typically within the refrigerator’s base grille. Gently twist the existing filter counterclockwise to release it.
Before installing the new filter, ensure it’s the correct replacement model. Align the new filter with the housing and twist clockwise until it locks into place. Flush the system by dispensing water for approximately five minutes to remove any air or debris. Reset the filter indicator on the control panel following the manual’s instructions. Proper filter replacement ensures clean, fresh-tasting water.
Replacing the Air Filter (if applicable)
Maintaining fresh air within your refrigerator is crucial for preserving food quality. The RF261BEAESR may feature an air filter, typically located in the refrigerator compartment, often near the top. Check your specific model’s documentation to confirm its presence and location. To replace, gently remove the existing filter cover.
Remove the old air filter and insert the new one, ensuring proper alignment. Replace the filter cover securely. Samsung recommends replacing the air filter every six months, or as indicated on the control panel. This process minimizes odors and keeps the refrigerator environment clean, contributing to longer food preservation and a more pleasant experience.

Troubleshooting Common Issues
This section addresses typical problems with the RF261BEAESR, including cooling failures, ice maker malfunctions, and water dispenser concerns, offering potential solutions.
Refrigerator Not Cooling
If your RF261BEAESR isn’t cooling, first verify the power supply and ensure the temperature controls are correctly set. Check if the condenser coils are clean, as dust buildup restricts airflow. A blocked vent inside the refrigerator or freezer can also cause issues; remove any obstructions.
Confirm the door seals are intact, preventing warm air from entering. If using the energy-saving mode, it might reduce cooling capacity. For persistent problems, a malfunctioning compressor, start relay, or defrost system could be the cause, requiring professional service. Refer to the official Samsung documentation (DA99-04014A or DA68-02601B) for detailed diagrams and troubleshooting steps. Resetting the refrigerator may also resolve minor glitches.
Ice Maker Problems
Should your RF261BEAESR’s ice maker fail to produce ice, initially confirm the ice maker is turned ‘on’ within the control panel settings. Verify the water supply line is properly connected and the water valve is fully open. A frozen water line can also prevent ice production; inspect for any ice blockages.
Ensure the ice bin isn’t overfilled, which can jam the mechanism. If the ice maker continues to malfunction, a faulty ice maker module or water inlet valve might be the issue, necessitating professional repair. Consult the Samsung manuals (DA99-04014A or DA68-02601B) for specific component locations and troubleshooting guidance. A system reset can sometimes resolve minor operational errors.
Water Dispenser Issues
If the water dispenser on your RF261BEAESR isn’t working, first check if the water supply line is connected and the valve is open. A low water pressure can also cause dispensing problems; ensure adequate pressure to the refrigerator. Inspect the water filter – a clogged filter significantly reduces water flow. Replace it according to the maintenance schedule outlined in the owner’s manual (DA99-04014A or DA68-02601B).
Frozen water lines can also restrict water flow. If issues persist, a faulty water inlet valve or dispenser motor may require professional attention. Always refer to the Samsung support documentation for detailed troubleshooting steps and component diagrams.

Warranty Information
Samsung provides warranty coverage for the RF261BEAESR refrigerator, details of which are available through Samsung Customer Support. Claims require proof of purchase.
Warranty Coverage Details
Samsung’s warranty for the RF261BEAESR refrigerator typically covers defects in materials and workmanship for a specified period from the date of original purchase. The duration varies based on the component; the sealed refrigeration system generally receives the longest coverage, often spanning several years. Parts and labor are usually included during the warranty period.
However, the warranty does not cover issues arising from improper installation, misuse, abuse, accidents, or normal wear and tear. Cosmetic damage is also typically excluded. It’s crucial to retain your purchase receipt as proof of date for any warranty claims. Refer to the official Samsung warranty statement for precise terms and conditions, as coverage can change.
How to Make a Warranty Claim
To initiate a warranty claim for your Samsung RF261BEAESR refrigerator, first gather your proof of purchase (receipt) and the refrigerator’s model and serial number. Contact Samsung Customer Support – details are provided in the warranty information section. You may be required to troubleshoot the issue with a support representative initially.
If the problem persists, Samsung will likely authorize a service appointment with a qualified technician. Be prepared to describe the issue in detail. If the technician confirms a covered defect, repairs will be performed, or the unit may be replaced at Samsung’s discretion. Keep all documentation related to the claim.
Contacting Samsung Customer Support
For assistance with your Samsung RF261BEAESR refrigerator, Samsung offers multiple support channels. You can visit the Samsung Support website (samsung.com) and utilize their online chat feature for immediate help. Alternatively, you can call Samsung Customer Support directly; phone numbers vary by region, so check the official website for the most accurate contact information.
When contacting support, have your model number (RF261BEAESR) and serial number readily available. Detailed information about your issue will expedite the process. Samsung also provides a self-service knowledge base with FAQs and troubleshooting guides. Utilizing these resources may resolve your issue quickly.